What is Zoom?
Zoom's product catalog presents meetings alongside team chat, phone and other communications services. These products connect in a shared experience, but an organization should confirm each entitlement and its data-management options rather than infer them from a bundle name.
Read the full overview
Official sources checked 27 September 2026: Zoom product catalog, team chat.
Key capabilities
- Video meetings
- Team messaging
- Phone service where purchased
Test identity provisioning, guest access, meeting controls, recording retention and support escalation with actual users.
Evaluate Zoom when distributed teams need real-time communication. Pilot external meetings, internal chat and the phone use case separately, then check administration and recording policies.
Familiarity makes adoption easier, but governance determines whether meetings and messages remain manageable as the organization grows.
Technical details
- Access
- See vendor
- Source model
- Other license
- Founded
- 2011
- Headquarters
- San Jose, California, USA
- Pricing model
- Freemium
- API
- Not specified
- Website
- zoom.us ↗
Official resources
What to verify for your environment
Start from the users, systems and operating responsibilities the tool needs to support.
- Confirm current features, licensing and support terms with the publisher.
- Validate deployment, data location, access control, backup and recovery requirements.
- Test integrations, export paths and a representative operational workflow before committing.
ITHub profiles are discovery summaries. Read how product information is presented or report a correction.
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