Zoom

Zoom is the world's most recognized cloud video communications platform, delivering a seamlessly integrated suite of video meetings, webinar hosting, cloud phone, team chat, and contact center solutions that have become essential infrastructure for modern organizations. Founded in 2011 by Eric Yuan and headquartered in San Jose, California, Zoom serves hundreds of millions of meeting participants monthly and supports organizations from small businesses to the largest global enterprises and educational institutions.

Zoom Meetings delivers high-definition video and audio conferencing for up to 1,000 participants with features including screen sharing, virtual backgrounds, breakout rooms, live transcription, real-time translation, polling, and reactions that have redefined expectations for remote meeting experiences. Zoom's adaptive streaming technology automatically adjusts video quality based on network conditions, maintaining meeting continuity even on challenging internet connections.

Zoom Webinars provides a purpose-built platform for hosting online events with registration management, attendee polling, Q&A moderation, and live streaming to platforms including YouTube and Facebook. Zoom Events offers more comprehensive event management for multi-session conferences, virtual summits, and hybrid events that combine in-person and remote participants.

Zoom Phone is a cloud-based unified communications platform providing phone, SMS, and voicemail capabilities integrated with Zoom Meetings and Team Chat. Zoom Phone supports PSTN calling through Zoom's global carrier network or brings-your-own-carrier configurations, enabling organizations to replace traditional PBX systems with a fully cloud-managed phone infrastructure.

Zoom AI Companion integrates generative AI capabilities throughout the Zoom platform, providing automated meeting summaries, action item extraction, message composition assistance, and chat thread summaries. Zoom Contact Center provides an AI-powered omnichannel contact center solution for customer service organizations that need to manage voice, chat, email, and social interactions within the unified Zoom environment.