Zoho

Zoho is a privately held technology company that has built one of the most comprehensive suites of cloud business software available, covering CRM, ERP, HR, finance, project management, collaboration, email, and IT management in over 55 integrated applications. Founded in 1996 and headquartered in Chennai, India, with significant operations in Austin, Texas, Zoho serves more than 100 million users across 150 million business accounts worldwide.

Zoho CRM is the company's flagship product and one of the most widely adopted CRM platforms globally, providing lead management, contact management, pipeline tracking, workflow automation, AI-powered sales intelligence, and omnichannel customer engagement capabilities. Zia, Zoho's AI assistant, provides sales predictions, anomaly detection, sentiment analysis, and natural language query capabilities that help sales teams make data-driven decisions.

Zoho One is the company's comprehensive operating system for business, providing access to all 55+ Zoho applications under a single subscription with unified user management, centralized administration, and cross-application analytics. This all-in-one approach enables businesses to replace multiple-point solutions from different vendors with a unified platform that shares data seamlessly across departments.

Zoho Desk provides customer support ticket management with multichannel support across email, phone, chat, social media, and self-service portals. Zoho Projects offers project management with Gantt charts, task management, time tracking, and collaboration tools. Zoho Books provides cloud accounting with invoicing, expense management, and financial reporting. Zoho People delivers HR management including attendance, leave management, performance reviews, and payroll integration.

Zoho's commitment to privacy and data sovereignty is reflected in its data processing practices, private cloud infrastructure, and compliance with GDPR and regional data protection regulations. Unlike most major software vendors, Zoho does not sell customer data to advertisers and maintains full ownership of its technology stack, from hardware to software.