Better StackMonitoring & ObservabilityBetter Stack (formerly Better Uptime) combines uptime monitoring, on-call incident management and log/infrastructure observability, with a free tier and usage-based paid plans.
APIfreemium
Technical shortlist
Monitoring tools for MSPs
An MSP monitoring platform must separate customers without fragmenting operations. Lead with tenant boundaries, remote connectivity, delegated access, alert ownership and the effort required to onboard and maintain many environments.
For managed service providers, NOC teams and IT operators monitoring infrastructure across multiple customer environments.
Lead with the workload
The decision to make
Run the proof of concept across at least two isolated customer environments. Test onboarding, permission boundaries, collector failure, escalation and customer-facing reporting.
Directory fields in this matrix were refreshed through September 27, 2026. Follow each source link for current vendor information.
Available profiles
All tools →8 matching tools
| Tool | Deployment | Source model | API | Pricing model | Primary source |
|---|---|---|---|---|---|
| Better Stack | See profile | Other license | Available | freemium | Official source ↗ |
| Datadog | Web | Other license | Available | paid | Official source ↗ |
| Dynatrace | Self-hosted | Other license | Available | paid | Official source ↗ |
| Grafana | Self-hosted | Open source | Available | freemium | Official source ↗ |
| Netdata | Self-hosted | Open source | Not specified | freemium | Official source ↗ |
| New Relic | See profile | Other license | Not specified | freemium | Official source ↗ |
| Prometheus | Self-hosted | Open source | Available | open source | Official source ↗ |
| Zabbix | Self-hosted | Open source | Available | open source | Official source ↗ |
Better StackMonitoring & Observability
DatadogMonitoring & ObservabilityDatadog collects infrastructure metrics, logs, traces, and other signals so teams can investigate services and configure alerts.
APIpaid
DynatraceMonitoring & ObservabilityDynatrace brings application and infrastructure telemetry into an observability platform, with capabilities governed by the selected subscription.
Self-hostedAPIpaid
GrafanaMonitoring & ObservabilityGrafana is an open source visualization and dashboarding platform that queries metrics, logs, and traces from Prometheus, Loki, Tempo, and dozens of other backends, with Grafana Cloud offering a hosted option.
Open sourceSelf-hostedAPIfreemium
NetdataMonitoring & ObservabilityNetdata collects system and service metrics and evaluates alerts near the monitored nodes.
Open sourceSelf-hostedfreemium
New RelicMonitoring & ObservabilityNew Relic brings application, infrastructure and log signals into observability workflows.
freemium
PrometheusMonitoring & ObservabilityPrometheus scrapes time-series metrics from instrumented targets, stores them locally, and evaluates alerting rules with PromQL, forwarding alerts to Alertmanager. It has no built-in dashboarding or long-term storage layer of its own.
Open sourceSelf-hostedAPIopen source
ZabbixMonitoring & ObservabilityZabbix monitors servers, network devices, applications and cloud services using agents, SNMP, and other collection methods, with built-in alerting, templates, and high-availability clustering.
Open sourceSelf-hostedAPIopen source