Better Stack (formerly Better Uptime) combines uptime monitoring, on-call incident management and log/infrastructure observability, with a free tier and usage-based paid plans.
Monitoring tools for MSPs
An MSP monitoring platform must separate customers without fragmenting operations. Lead with tenant boundaries, remote connectivity, delegated access, alert ownership and the effort required to onboard and maintain many environments.
For managed service providers, NOC teams and IT operators monitoring infrastructure across multiple customer environments.
The decision to make
Run the proof of concept across at least two isolated customer environments. Test onboarding, permission boundaries, collector failure, escalation and customer-facing reporting.
8 matching tools
| Tool | Deployment | Source | API | Pricing model |
|---|---|---|---|---|
| Better Stack | See profile | Other license | Available | freemium |
| Datadog | Web | Other license | Available | paid |
| Dynatrace | Self-hosted | Other license | Available | paid |
| Grafana | Self-hosted | Open source | Available | freemium |
| Netdata | Self-hosted | Open source | Not specified | freemium |
| New Relic | See profile | Other license | Not specified | freemium |
| Prometheus | Self-hosted | Open source | Available | open source |
| Zabbix | Self-hosted | Open source | Available | open source |
Datadog collects infrastructure metrics, logs, traces, and other signals so teams can investigate services and configure alerts.
Dynatrace brings application and infrastructure telemetry into an observability platform, with capabilities governed by the selected subscription.
Grafana is an open source visualization and dashboarding platform that queries metrics, logs, and traces from Prometheus, Loki, Tempo, and dozens of other backends, with Grafana Cloud offering a hosted option.
Netdata collects system and service metrics and evaluates alerts near the monitored nodes.
New Relic brings application, infrastructure and log signals into observability workflows.
Prometheus scrapes time-series metrics from instrumented targets, stores them locally, and evaluates alerting rules with PromQL, forwarding alerts to Alertmanager. It has no built-in dashboarding or long-term storage layer of its own.
Zabbix monitors servers, network devices, applications and cloud services using agents, SNMP, and other collection methods, with built-in alerting, templates, and high-availability clustering.