What is Box?
Box is a cloud content management and collaboration platform. Box describes its offering as intelligent content management, secure collaboration and agentic workflow. Box distinguishes persistent collaborators on a folder from shared links, which grant access to a specific file or folder, and its support material describes view, download and edit options for links, subject to administrator settings.
Box AI lets customers use models from OpenAI, Anthropic and Google for summaries and analysis of stored content, and a drag-and-drop builder designs workflows that agents can automate. Box says customers can store content in 10 regions to help meet data residency requirements.
For developers, Box offers APIs, SDKs, embeddable UI components and webhooks, and AI agents can reach Box content through the Box CLI or the Box MCP server. Before storing sensitive material, review who can enable public links, whether downloads are allowed and how access changes when a file moves, and test offboarding and link audits.
Key capabilities
- Folders and collaborators Organized storage with ongoing access for invited users.
- Shared links Selective access to a file or folder.
- Box AI Summaries and analysis using models from OpenAI, Anthropic and Google.
- Workflows A drag-and-drop builder with agent automation.
- Data residency Content storage in 10 regions.
Where Box fits
- Content collaboration Files, folders, collaborations and shared links support real-time collaboration.
- Security and compliance Box lists end-to-end data protection, with legal holds and retention policies in its developer documentation.
- Box AI Customers can use models from OpenAI, Anthropic and Google for summaries and analysis of stored content.
- Data extraction Box AI Extract pulls fields such as vendor, dates and totals from a PDF into searchable metadata, and Box Extract is offered for structured data at scale.
- Hubs Curated content can be indexed in a Box Hub so Box AI can answer questions from it.
- E-signatures Box Sign sends, tracks and manages e-signatures.
- Workflow automation A drag-and-drop builder designs workflows that agents can automate, and Box Doc Gen generates on-brand documents.
- Developer platform APIs, SDKs, embeddable UI components and webhooks, with agent access through the Box CLI or the Box MCP server.
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