What is Box?
Box distinguishes persistent collaborators on a folder from shared links for access to a specific file or folder. Its support material describes view, download, and edit options for links, subject to administrator settings. That distinction matters because a link can grant different rights from a person's normal collaborator role.
Read the full overview
Sources checked 27 September 2026: collaboration guide, shared links.
Key capabilities
- Folders: organized storage for team content
- Collaborators: ongoing access to a folder
- Shared links: selective access to a file or folder
Review who can enable public links, whether downloads are allowed, and how access changes when a file moves. Test offboarding and link audits before storing sensitive material.
Box fits organizations that exchange files internally and externally and need visible access controls. Evaluate folder ownership, external collaboration policy, retention, and integrations against the actual business content.
Box can make file collaboration manageable if permissions are designed and reviewed. The old customer count and blanket security promises were removed.
Technical details
- Access
- See vendor
- Source model
- Other license
- Founded
- 2007
- Headquarters
- Redwood City, California, USA
- Pricing model
- Freemium
- API
- Not specified
- Website
- www.box.com ↗
What to verify for your environment
Start from the users, systems and operating responsibilities the tool needs to support.
- Confirm current features, licensing and support terms with the publisher.
- Validate deployment, data location, access control, backup and recovery requirements.
- Test integrations, export paths and a representative operational workflow before committing.
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