What is JumpCloud?
JumpCloud is a cloud-based directory platform that combines identity management, single sign-on, device (MDM) management, and RADIUS/LDAP-based network access in one console, positioned as a cloud alternative to on-premises Active Directory. It publishes a documented REST API (v1 and v2) for automating users, systems and commands, and offers a genuinely free tier for up to 10 users and 10 devices.
Read the full overview
Sources checked 27 September 2026: official website, API documentation, pricing.
Key capabilities
- Directory: cloud-hosted identity source of truth with SSO to SAML/OIDC apps.
- Device management: cross-platform MDM, patch and policy management.
- Network access: hosted RADIUS and LDAP for Wi-Fi and legacy app authentication.
Cloud directory services, cross-platform device management, SSO, and conditional/Zero Trust access policies.
JumpCloud fits IT teams managing a mixed fleet of Windows, Mac and Linux devices who want one console for directory, SSO and device management instead of running on-prem AD plus separate MDM and SSO tools.
For small and mid-size IT teams, consolidating directory, MDM and SSO into one platform can remove the need to run and patch a separate on-prem domain controller.
Technical details
- Access
- See vendor
- Source model
- Other license
- Founded
- 2012
- Headquarters
- Louisville, USA
- Pricing model
- Freemium
- API
- Available
- Website
- jumpcloud.com ↗
Official resources
What to verify for your environment
Start from the users, systems and operating responsibilities the tool needs to support.
- Confirm current features, licensing and support terms with the publisher.
- Validate deployment, data location, access control, backup and recovery requirements.
- Test integrations, export paths and a representative operational workflow before committing.
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